Roles and Responsibilities
1. Through outbound calls reach out to customers who warranties have expired.
2. Identify the needs of the customer using the Dell machine and sell additional extended warranties, or depending on the need of the customer introduce new peripherals and if required even sell a new machine.
3. Complete the financial transaction if the customer decides to procure some of the options given by the agent.
4. Ensure that customer privacy is completely met when dealing with customer’s credit card and other financial instruments.
5. Adequately log all opportunities possible in the future if the customer decides to utilize the opportunity on a future date.
6. Be familiar with all deals that Dell will be offering from time to time to customers so that the right sales opportunity is capitalized.
7. Offer the right amount of discount which is within the sales policy of Dell.
Profile Requirements
1. Good communication skills
2. Aptitude towards computers and aptitude for selling.
3. Keenness to learn computer and troubleshooting opportunities
4. 6 months of previous sales/ up selling / collections experience is required
WALK IN INTERVIEWS: MONDAY TO FRIDAY (11am to 5pm)
Please carry a copy of your CV and photograph.
Address:
Dell International Services India Private Limited
Sector 43
Vipul Tech Square
Opposite Central Park Condominiums
Gurgaon-122002
About Del
- $ 58.2 billion corporation, operating across 6 continents from 28 countries, 80,000 employees globally.
- Pioneer of the Direct selling model
- Premier provider of technology products and services ( primarily Desktops, Laptops and Servers)
- One of the world’s largest PC Manufacturers.
Dell International Services:
- Key driver of the Dell Direct Model
- 13,500 employees in India and offices at Bangalore, Hyderabad, Gurgaon and Chandigarh
- Work spectrum spans s R&D, IT, Analytics, Sale and Customer Experience Centres.
- Operates one of the largest
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